Frequently asked questions

Why does linen cost more than other fabrics?

Linen is a fiber that requires more time and resources to cultivate and process than conventional cotton or synthetics. But the real difference is in durability: well-cared-for linen bedding lasts between 10 and 20 years. If you divide the price by the years of use, it's the most economical option in the long run.

Are the colors exactly the same as in the photos?

We do our best to ensure that the photos accurately represent the actual colors. However, each screen calibrates colors differently. Linen also has natural variations in texture and tone — it's part of its character as a natural fiber, not a defect. If you have questions about a specific color, please contact us and we will send you more photos.

Does linen shrink when washed?

Yes, a little in the first few washes. That's why the measurements of our bedding already include that margin. After the second or third wash, the measurements stabilize. Washing always at 30–40°C, shrinkage is minimal.

Is linen comfortable in all seasons?

Yes, that's one of its greatest advantages. Linen is thermoregulating — it cools in summer because it is very breathable and warms in winter because it naturally retains heat. It's the fiber that has been used for centuries in Mediterranean climates precisely for that reason.

Can I pay in installments?

Yes. We offer 3 interest-free installments through Klarna. For example, a €259.95 bedding set is 3 payments of €86.65. Select Klarna at checkout and that's it — no paperwork, no interest.

How does the 10% discount on the first purchase work?

By subscribing to our newsletter, you automatically receive a 10% discount code for your first order. The code is applied in the cart before checkout.

How do I know what size to choose?

We have a complete guide with measurements based on your bed size.

How long will it take for my order to arrive?

We prepare your order within 24–72 business hours. Delivery takes between 5 and 7 business days from when it leaves our warehouse. You will receive an email with the tracking number as soon as your order is on its way.

Is shipping free?

Yes, shipping is free on orders over €99.99. For smaller orders, a shipping cost will be applied, which will be indicated at checkout.

Do you ship outside of Spain?

Yes, we ship throughout Europe. For more information on countries and shipping costs, please consult our Shipping and Returns page.

Can I return it if I don't like it?

Yes. We accept returns on products in their original, unused condition and with intact packaging. Consult all the details in our returns policy.

What do I do if something arrives damaged?

Write to us at hola@gemahome.net with a photo of the product and the order number. We will resolve it without complications.