Shipping policy

SHIPPING

We ship worldwide from Spain.

Standard and express shipping options are calculated automatically at checkout, and delivery times vary depending on location and shipping option.
Free express shipping within 24-72 hours for all orders over £500.

Any customs duties and import taxes for delivery outside the EU are the responsibility of the customer.

Customs duties and import taxes are NOT payable for orders under:
UK: £135
US: $800
AU: AU$1000

Order Confirmation:

Once you have placed your order, you will receive a confirmation email with the details of your order. This email is a confirmation that we have received your request and are processing your order.
Preparation and Shipping:

We process all orders within 24-72 business hours after order confirmation.

Shipping and Tracking Email:

Once your order has been shipped, you will receive a second email with the tracking number and a direct link so you can track the status of your shipment. This link will allow you to view the progress of your delivery in real time.

Delivery Times:

Delivery times vary depending on your location and the shipping option selected at the time of purchase. Please refer to your shipping confirmation email for an estimated delivery time.

Important Information:

Please ensure that the delivery address provided at the time of purchase is correct and complete to avoid delivery delays. We are not responsible for delays or delivery issues caused by incorrect or incomplete addresses.
These shipping policies are designed to ensure that you receive your order quickly and efficiently. If you have any questions or concerns about your shipment, please do not hesitate to contact us through our customer service department. We are here to assist you! info@gemahome.net